How to prepare for a response-time assessment week
Access, journey lists, and freeze windows decide whether the measurement week produces usable baselines.
The quality of a response-time assessment depends less on fancy tooling and more on whether the right journeys and environments are reachable on day one.
Share a short list of critical paths with expected load patterns, read-only credentials for metrics and traces, and any change freezes that would block synthetic checks. Name a single technical contact who can answer architecture questions within a business day.
If staging differs sharply from production, say so early. We can still learn from staging, but baselines meant for customer SLAs need production-shaped traffic.
Teams that arrive with this packet usually finish the measurement window on schedule and spend the readout debating priorities instead of hunting for missing access.